FAQ

What is a Podiatrist?

A Podiatrist is a registered health care professional who deals with the diagnosis and treatment of lower limb conditions.

Podiatrists in Australia are all registered with the Allied Health Registration Board of Australia, and abide by strict regulations governing sterilization and infection control as well as continuing education.

Do you need a referral to see a Podiatrist?

No. A referral is not needed to see a Podiatrist if you are a private client.

However clients who are seeing a Podiatrist through Medicare, Workcover, or DVA do need a referral from the general practitioner, surgeon or other allowable allied health professional that is referring the client.

Does Medicare cover Podiatry?

A subsidised rate is available to those under the EPC (Enhanced Primary Care) scheme and who are holders of either a pension or health care concession card. This scheme is ONLY for patients who have long term chronic conditions, such as Diabetes, long term arthritis, or vascular disease etc. Not all people are eligible. There are also limits to the amount of visits allowed per year, this will be discussed with you by your GP and health nurse.

For the convenience of our patients we do offer to process the refund from Medicare after payment for services has been received. This can be done providing the patient has a debit card (we are not able to do this with BSB and ACC numbers) for the rebate to be transferred to. The process only takes a few minutes and means the patient will not need to take the receipt anywhere for further claims and generally takes a few hours to return to the nominated bank account.

Do Private Health Funds cover Podiatry?

Most health funds cover Podiatry to a certain degree. It depends on your fund and level of cover as to what benefit you can receive. Please contact your health fund to find out what you are entitled to.

Can I claim my Private Health Rebate at time of consultation?

Yes. If your fund subscribes to the HICAPS system of payment, we can process your health fund rebate at the time of consultation meaning you only have to pay the difference. Currently claiming via HICAPS is only available in Rockhampton and Yeppoon.

What is an orthotic?

Orthotics are shoe inserts to help to reduce pain or correct deformity on the foot, legs and/or back.

They can be prefabricated which means they are heat mouldable and this allows modifications to be made to them. Another option in correcting your foot posture and gait is through a 100% custom made orthotic. This is done using 3D digital technology (available in Rockhampton and Yeppoon). There is a type available for your specific needs, from ultra-soft and flexible, to a stronger, more supportive orthotic.

Our Services

We offer a full range of Podiatry services including:

We stock a wide range of footwear available from casual, work, sport and children's school shoes. Also some for those hard to fit feet.

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