FAQ

What is a Podiatrist?

A Podiatrist is a registered health care professional who deals with the diagnosis and treatment of lower limb conditions.

Podiatrists in Australia are all registered with the Allied Health Registration Board of Australia, and abide by strict regulations governing sterilization and infection control as well as continuing education.

Do you need a referral to see a Podiatrist?

No. A referral is not needed to see a Podiatrist if you are a private client.

However clients who are seeing a Podiatrist through Medicare, Workcover, or DVA do need a referral from the general practitioner, surgeon or other allowable allied health professional that is referring the client.

Does Medicare cover Podiatry?

Yes - but only for certain people.

Your GP will assess whether you are eligible to be covered by the EPC (Enhanced Primary Care) scheme. This scheme is ONLY for patients who have long term chronic conditions, such as Diabetes, long term arthritis, or vascular disease etc. Not all people are eligible. There are also limits to the amount of visits allowed per year.

For the convenience of our patients we will now be bulk billing those who have been referred by their general practitioner under the Enhanced Primary Care Plan (EPC) to the number of Podiatry visits allocated. To be eligible for bulk billing under this scheme the patient needs to hold a pension or healthcare card. Bulk billing will only be available at our Rockhampton and Yeppoon clinics. Appointments thereafter will incur our clinic charges.

Do Private Health Funds cover Podiatry?

Most health funds cover Podiatry to a certain degree. It depends on your fund and level of cover as to what benefit you can receive. Please contact your health fund to find out what you are entitled to.

Can I claim my Private Health Rebate at time of consultation?

Yes. If your fund subscribes to the HICAPS system of payment, we can process your health fund rebate at the time of consultation meaning you only have to pay the difference. Currently claiming via HICAPS is only available in Rockhampton and Yeppoon.

What is an orthotic?

Orthotics are shoe inserts to help to reduce pain or correct deformity on the foot, legs and/or back.

They can be prefabricated which means they are heat mouldable and this allows modifications to be made to them. Another option in correcting your foot posture and gait is through a 100% custom made orthotic. This is done using 3D digital technology (available in Rockhampton and Yeppoon). There is a type available for your specific needs, from ultra-soft and flexible, to a stronger, more supportive orthotic.

Our Services

We offer a full range of Podiatry services including:

We stock a wide range of footwear available from casual, work, sport and children's school shoes. Also some for those hard to fit feet.

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